Return & Refund
Our policy is valid for 30 days. If your purchase has been delivered for 30 days, unfortunately, we cannot provide you with a refund or exchange.
To be eligible for a refund, your item must be unused and identical to the item you received. It must also be in the original packaging.
Refunds (if applicable)
To be eligible for a refund or exchange, you must email us at [email protected] within 30 days of receipt of the product with a picture of the product. Once your return has been received and reviewed, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or deny your refund.
If you are approved, your refund will be processed and a credit limit will be automatically applied to your credit card or original payment method within a certain number of days.
Delayed or lost refunds (if applicable)
If you have not received your refund, please double check your bank account first.
Then contact your credit card company and it may take some time for your refund to be officially released.
Next, contact your bank. It usually takes some processing time before a refund is issued.
If you've done all of this and still haven't received your refund, please contact us at [email protected].
Specials (if applicable)
can only be refunded for regular priced items, unfortunately, specials cannot be refunded and
exchanged (if applicable)
We do not currently offer exchanges. We only replace defective or damaged items.
If your item is a gift, we do not currently offer refunds.
To return your product, you should email [email protected] for a return address. You will be responsible for paying your own return shipping. Shipping charges are non-refundable.
Refund contact information and address: (86) + 19927488433