Affected by Covid-19, there will be some delay in the delivery.
Standard and Expedited Delivery
Orders placed using our standard shipping will be processed within 1-2 business days.
How can enjoy a free shipping policy?
Free shipping on orders over USD$49.99. Both shipping costs and shipping methods should be subject to what is stated on the Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order is placed?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually, it is around 1 to 2 working days to process.
2. Shipping Method: Delivery time varies with the shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the following form for more detail about the delivery time:
Shipping Method Delivery Time Area
3-5 days the USA， UK
5-15 days Canada
5-15 days Oceanica (Australia)
5-15 days Europe(France Germany Belgium Luxembourg Netherlands England)
5-15 days Europe (France Germany Belgium Luxembourg Netherlands Sweden Portugal Italy Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia Croatia Ukraine Georgia Spain Russia)
5-15 days Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)
5-15 days Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)
5-15 days Oceanica (New Zealand)
Affected by the coronavirus epidemic, it may lead to the extension of the delivery time. In some areas or countries with a serious epidemic, the delivery time may be twice as much as the normal standard.
Note: Affected by Covid-19, there will be some delay in the delivery.
Our policy is valid for 30 days. If your purchase has been delivered for 30 days, unfortunately, we cannot provide you with a refund or exchange.
To be eligible for a refund, your item must be unused and identical to the item you received. It must also be in the original packaging.
Refunds (if applicable)
To be eligible for a refund or exchange, you must email us at [email protected] within 30 days of receipt of the product with a picture of the product. Once your return has been received and reviewed, we will send you an email notifying you that we have received your returned item. We will also notify you to approve or deny your refund.
If you are approved, your refund will be processed and a credit limit will be automatically applied to your credit card or original payment method within a certain number of days.
Delayed or lost refunds (if applicable)
If you have not received your refund, please double check your bank account first.
Then contact your credit card company and it may take some time for your refund to be officially released.
Next, contact your bank. It usually takes some processing time before a refund is issued.
If you've done all of this and still haven't received your refund, please contact us at [email protected].
Specials (if applicable)
can only be refunded for regular priced items, unfortunately, specials cannot be refunded and
exchanged (if applicable)
We do not currently offer exchanges. We only replace defective or damaged items.
If your item is a gift, we do not currently offer refunds.
To return your product, you should email [email protected] for a return address. You will be responsible for paying your own return shipping. Shipping charges are non-refundable.
Refund contact information and address: (86) + 19927488433